Returns & Refunds

At BOUQUET Melbourne, we take pride in creating beautiful, high-quality floral arrangements tailored to each order.

Cancellations:
Once an order has been placed and preparations have begun—such as ordering flowers or starting the design—we are unable to cancel or refund the order. This is because fresh flowers are perishable and costs are incurred as soon as we begin preparing your arrangement.

Returns & Refunds:
Due to the perishable nature of flowers, we cannot accept returns or offer refunds once an order has been delivered. All sales are final.

Quality Concerns:
If you have any concerns about your order, please contact us via our Contact Us page. We will always do our best to help.

Thank you for your understanding.